GillianCrackers
Old Fashioned, Hand Wrapped
with lottsa little treats.


How to Order

BASKETS

About Christmas Crackers:

CRACKER TRADITIONS
HISTORY OF THE CRACKER

About Ordering:
PLACING YOUR ORDER
HOLIDAY CORPORATE GIVING
& BULK SALES


About GillianCrackers:
WHY I MAKE CRACKERS!
CUSTOMER FEEDBACK
MISSION STATEMENT

THE PRESS PAGE

EMAIL
~ HOME PAGE
BABY BIRTHDAY CATS CHRISTMAS COTTAGE DOGS EASTER FATHERS GOLF HANUKKAH THANKSGIVING VALENTINES WEDDING

Gillian, Please Help -
I can't figure out the shopping cart!!


Dear Customers, here are some trouble shooting tips:

CHANGING THE QUANTITY:
If you want to order more than one of a particular item, click on the order button to go to the shopping cart. In the box where it will say '1', replace it with the number you require. Then scroll down the page until you see a link called 'recalculate'. Press that and your shopping cart will update with the correct number of items and price for the quanity you require.

GETTING THE SHOPPING CART TO COMPLETE YOUR ORDER:
In order for the cart to take you on to payments, you must first fill in all the 'required' information such as mailing address etc. All required items are indicated in bold text.
You also need to make sure to tick off two boxes:

CHECKING OFF THE BOXES:
There are TWO boxes you must check off before your order will complete:
1) TERMS:
this box ensures that you have read and agree to the terms of sale listed, and,
2) WHERE
did you find out about Gillian's Cards & Crackers: Tick this box off with the appropriate answer e.g.., Google, Yahoo, Shop-in-Toronto, etc. This helps us to know how best to advertise in the future.

STILL NEED HELP?
I am usually available readily by EMAIL from 1 to 4 pm and 8 to 11 pm during the holiday season from September 1st through to December 24th or call me: 705 645-3460.


Placing Your Order:

Step One:
 Which country are you ordering from?

Orders on this website can be processed for USA and Canadian addresses. For other countries, please EMAIL first to ensure delivery is possible and to check postal rates. Deliveries to the UK which include cracker snaps are not possible at this time due to UK postal restrictions. Crackers can be shipped to the UK, Europe and other areas if the customer is willing to have the cracker snap removed before posting.


Step Two: How to place your order:

1) Orders can be placed directly through the shopping cart - just click on the 'order' buttons underneath the images of the crackers you wish to purchase. You can change your choices and quantities at any time.

2) You can also fax your order to: 1 801 720 5775

3) You can call in your order to: 1 705 645-3460

Step Three: What payment options are available?

1) You can pay by credit card, Paypal cash or e-check via the shopping cart.
This is the fastest method. 

2) You can fax or call your credit card information with your order or after placing your order in the shopping cart. Please ensure you have ALL of the following details ready before you call.

- The name under which your credit card is registered.
- Your credit card billing address
- Your credit card number and expiry date.
- Your 3 digit security code (this is usually 4 digits for Amex Cards)
- Your phone number
- Your Email address (I cannot process your order without your email address)

3) I can email a payment request from Paypal (a secure credit card transaction site owned by Ebay) so that you can use your credit card on-line

4) Canadian customers can also pay by emailed bank transfer. Some credit unions also make this option available.

5) You can send a wire via Western Union. Please EMAIL me first though.

Additional Ordering Information: 

All orders are shipped Expedited Delivery with tracking #'s.
Shipping charges are automatically added to each order. 

XpressPost delivery service incurs extra charges. This service is available at the written request of the customer within the USA and Canada.

GillianCrackers does everything possible to get your cracker selections to you on time for the holidays.
If for any reason your order arrives later than the date given to you when your parcel is shipped, you must contact your local postal carrier to arrange whatever compensation is available from them. GillianCrackers is not responsible for Postal damage to boxes or late delivery on the part of the Canadian or USA postal providers.

Questions?

Just send me an EMAIL - glad to try and help!

 

 

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