GillianCrackers Customer Satisfaction Survey Dear Customers, To ensure our crackers continue to improve each year, we need your help! We would appreciate it if you would take a couple of minutes to fill out this survey. Thank You!
Your name and email address would be nice so we can thank you - but they aren't essential. We respect your privacy! 1. Name 1. Email Address
2. Which type of crackers did you order? To select more than one, hold down ythe 'Ctrl' button on your keyboard, then make additional selections from the following list. Thanksgiving Family Christmas Dickens Christmas Puzzle Lovers 12 Days of Christmas Ornament Keepsake Children Hanukkah HoHoHanukkah Solstice Cats Dogs Chocolate Birthday Wedding 3. Did your parcel arrive on time? Yes No
4. Did the contents of your parcel arrive in good condition? Yes No
5. Was there evidence your box was opened by Customs? Yes No
6. Was the chocolate or candy in your order fresh and good-tasting? Yes No If no, please let us know what was wrong: 7. Do you prefer to have paper hats (crowns) in your crackers? Yes No 8. Did you/your family/guests use the activity sheets? Yes No What new items or changes would you like to see on the activity sheets for 2011? 9. Did you make use of the 'Waiting for Christmas' booklet? Yes No What would you like to see added to the booklet for 2011? 10. Did the crackers generally meet your expectations? Yes No
11. Would you purchase GillianCrackers again or recommend them to others? Yes Maybe No 12.We would very much like to hear what kind of new crackers you would like us to make next year. For instance, we have had requests for musical crackers using hand-bells so that families can play Christmas and other music together. What would YOU and YOUR FAMILY like in the crackers next holiday season?
Other Cracker Theme Suggestions??? 13. Finally do you have any customer comments you would like to offer about GillianCrackers which we can share on our website with new visitors? Thank You!!!